Privacy
Wicked Code, Inc. and Wicked Code BV i.o. keep as little about you as a working website allows. This page says what that is.
What we collect
When you send the contact form we keep your name, email address, what you asked about and your message, so we can answer you. The server logs the IP address of every request for security, and removes those logs after 14 days.
Hosting orders and payments
When you order hosting we keep what you fill in on the order form: your company, the website it is for, your name, email address, phone number, country, VAT number if you give one, and your notes. We need these to set up and run your hosting and to send your invoices.
Card payments are handled by Stripe. Your card details go straight from the payment form to Stripe and never reach our server; we cannot see or store your card number. Stripe receives your company name, email address, phone number and the details of your order, and keeps your card to charge your plan each month or year. We keep Stripe's reference to you as a customer and to your subscription, and whether it is paid.
Stripe's payment form is only loaded when you reach the card step of an order. It uses cookies and similar techniques to prevent fraud. Stripe's privacy policy applies to the payment: stripe.com/privacy.
Visitor statistics
We use Google Analytics to see which pages get read. It only starts after you say OK to the question on your first visit. If you say no, Google Analytics is not loaded and your visit is not counted. When it runs, Google receives the pages you view, roughly where you are, and what kind of browser and device you use. We use those numbers to improve the site, not for advertising, and we sell nothing. You can change your answer at any time with the "Cookie choice" link at the bottom of every page.
Cookies
The site sets no cookies of its own for visitors. Google Analytics sets cookies only after you say OK, and they are removed again if you later say no. Your answer is remembered in your browser. The contact form and the hosting order form use Google reCAPTCHA to keep bots out; Google's privacy policy applies to that check and to Google Analytics. The card step of a hosting order loads Stripe's payment form, which sets its own cookies to prevent fraud.
Hosting
The site runs on servers we manage in the United States and the Netherlands. Nightly backups are kept for 14 days.
Your rights
Ask us at web@wickedcode.com to see, correct or delete anything we hold about you, and we'll do it within a week.